How We Helped Virgin
They Are
Virgin Trains is one of the most experienced train companies in Britain, having taking over the West Coast mainline franchise in March 1997. Their Pendolino and Super Voyager trains speed between different destinations all over the country. As part of the famous Virgin brand, they have the same focus on customer service as their colleagues in other Virgin companies.
Their Challenge
Virgin Trains have made exceptional progress in improving the quality of rail travel in the UK. Their main challenges lay in equipping their opertaional staff with the confidence and effective presentation skills to communicate the company's success effectively via the national media.
We Provided
A customised series of presentation skills and media training workshops.